Assistant & Sales Support

Join Our Team

Are you passionate about making a difference in the world? Are you eager to create revolutionary CBD products? Do you have experience in developing and growing sales and distribution through national wholesale, retail and big box store channels? If so, we'd like to get to know you.

Simply record a Video Message, right here, and tell us about yourself:

  • What is your experience as Sales Assistant?
  • Why do you think you are the right fit for Exactus Hemp?
  • Anything else you think is important to share with us.
    Click on VIDEO RECORDING area to start recoding now. Simply click “RECORD VIDEO” and allow your Camera & Microphone to be shared with the recording application. You have up to 2 Minutes. The video will be automatically saved once you hit the STOP button. After you recorded your video message, complete the “Virtual Video Interview” Form

Summary

Job Title: Assistant & Sales Support
Department: Sales
Reports To: Sales Manager
FLSA Status:
Prepared By: Exactus HR
Prepared Date: July 2020

Simply record a Video Message, right here, and tell us about yourself:

  • What is your experience as a Sales Assistant?
  • Why do you think you are the right fit for Exactus Hemp?
  • Anything else you think is important to share with us.
    Click on VIDEO RECORDING area to start recoding now. Simply click “RECORD VIDEO” and allow your Camera & Microphone to be shared with the recording application. You have up to 2 Minutes. The video will be automatically saved once you hit the STOP button. After you recorded your video message, complete the “Virtual Video Interview” Form

SUMMARY

The Assistant & Sales Support will provide support to the sales and marketing force by assisting with customer inquiries, the coordination special customer request and issue resolution. Schedules
appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical
work and responsible for managing accounts payable and receivables, prepare PO's, job costs, and filing.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Verifies and expedites customer orders to ensure accuracy and secure on-time delivery by coordinating the special request with the Sales Coordination group.
  • Provides information to customer regarding order status by answering inquiries by phone and email by looking up the inquiries in the sales database.
  • Coordinates issue resolution by working with the Sales Representatives and the Customer to ensure smooth sales to shipping process.
  • Assist the Sales Representative process customer quotes by performing stock checks and obtaining delivery information by utilizing the computer supplier access.
  • Processes order confirmation files by reviewing data and maintaining accuracy resulting in low sales errors and high quality.
  • Participates in the company Total Quality process by following established policies and procedures.
  • Provides support to the Sales Representatives by returning phone calls to customers, sending samples and sales literature to customers and researching and preparing customer return authorizations and replacement orders.
  • Able to quickly learn the Exactus sales process and CBD product information.
  • LA Based. Location flexible as job will be able to travel.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
  • Digital marketing knowledge.
  • Experience selling Hemp / CBD and related products preferred.
  • Possesses excellent verbal and written communication skills.
  • Must have good telephone etiquette and ability to write routine business correspondence.
  • Knowledge of all Microsoft Office applications at the beginning level.
  • Ability to add, subtract, multiply, and divide units of measure.
  • Able to compute rate, ratios and percentages.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience; Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication.
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Spreadsheet software and Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate

Please complete the form below and we are looking forward to reviewing your submission and video. If we feel you have what it takes to join the Exactus Team, we will get back to you for a one on one call. We truly appreciate your time & interest!

Record video first, stop recording, then complete the form below